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Illustrative scenario · Health systems

Following cardiology patients after discharge

A hospital cardiology service wanted better visibility of patients in the 90 days after discharge.

Challenge

The scenario's data and workflow challenges

  • Follow-up relied on phone calls to every patient.
  • Changes in symptoms or activity reached the team late.

Data sources

Data sources in the illustrative workflow

  • EHR discharge records
  • Weight and blood pressure devices
  • Symptom check-ins
  • Wearable activity

Approach

The proposed collection and integration approach

1

EHR integration

Discharge data flowed in from the record system.

2

Daily signals

Patients shared activity, weight and symptom check-ins.

3

Outreach list

Care managers received a prioritized daily list.

Workflow

  1. Discharge
  2. App enrollment
  3. Daily signals
  4. Prioritized list
  5. Care manager call

Outputs

Illustrative outputs for each team

Care managers
Who to contact today, and why
Cardiologists
90-day trajectory at follow-up
Executives
Population view of post-discharge follow-up

Outcomes

Results, once confirmed

We only publish measured outcomes that have been confirmed and approved.

  • Outcomes are reviewed with the program and published only after confirmation.
  • Readmission outcomes tracked for review

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